Case Example
“It was great to see that our research had hit a nerve and people of my age (and I know we’re often very unresponsive!) were willing to share personal experiences and suggest improvements; from one focus group alone it was clear that the clinical services provided in Brighton and Hove for young people was a talking topic and that young people want there to be change and to be actively involved in bringing about this change.”
– Campaigns volunteer, Right Here Brighton and Hove
Researching young people’s experiences of services, Right Here Brighton and Hove In 2011, young people from Right Here Brighton and Hove undertook research with over 170 other young people about their experiences of using primary care services, both positive and negative. Since the publication of the research, young people have been working with the Patient Engagement and Experience Lead for Brighton and Hove CCG to ensure the findings inform local commissioning and service delivery. Young people have presented findings directly to the CCG and worked with them to share the findings with local GPs. The CCG has since donated money to Right Here Brighton and Hove towards making a film ‘How can I…?’ which aims to empower young people to get the most out of GP services.